| Buying it |
| Price | ✓ Per named user, in three tiers by desk size, quoted the same business day | Pricing only after a demo or sales call |
| Getting started | ✓ A walkthrough on your own freight; workspace ready in one business day | A demo first, then an implementation project measured in weeks |
| Onboarding | ✓ Included, and setup is done with you | Setup or implementation projects |
| Commitment | ✓ Month to month, 30 days' notice | Annual or multi-year terms |
| Quoting LTL |
| Whose rates | ✓ Your own carrier accounts at your discounts, plus aggregator feeds, on one screen | The platform's marketplace or wholesale rates, or no LTL rating at all |
| Freight class | ✓ Density and cube per unit, with the implied class one click away | Class typed from memory, then re-classed by the carrier |
| Linear feet | ✓ Estimated and drawn on a 53' trailer, with a volume-pricing warning | Found out on the overlength charge |
| Hazmat | ✓ UN number, shipping name, class, packing group and 24-hour contact, printed on the BOL | A hazmat checkbox |
| Booking & protecting margin |
| Booking | ✓ By API, with the carrier's BOL and pickup numbers written back | Re-keyed on the carrier's website |
| Portal bookings | ✓ Re-priced live and refused below your margin floor, on the server | Booked at a stale rate, and the loss shows up on the invoice |
| Credit | ✓ Checked before the load exists; overrides are named and logged | Discovered at invoicing |
| Bill-to | ✓ Third-party billing printed correctly on aggregator freight | Rebill disputes |
| Holding carriers accountable |
| Carrier performance | ✓ A–F scorecard: on-time pickup, on-time delivery and missed appointments, ranked | A gut feeling, or a spreadsheet updated once a quarter |
| On-time measurement | ✓ Actual loaded and unloaded times against the appointment window, automatically | Check calls and whatever the carrier reports |
| Exceptions | ✓ Late, missed appointment, slipping ETA, detention risk and tracking silence flagged every 5 minutes | Found out when the shipper calls |
| Carrier bills | ✓ Audited line by line against the agreed rate before anyone pays | Paid as billed |
| Running the business |
| Carrier vetting | ✓ FMCSA authority and insurance block the tender automatically | Checked at onboarding, rarely after |
| Customer portal | ✓ Your brand, six languages, unlimited logins at no charge | A paid add-on, or none |
| Billing | ✓ Invoices built from the load and synced to QuickBooks | A Friday batch built by hand |
| Dock measurements | ✓ Dimensioners, VMS, scales and phone LiDAR post dims, weight and a photo onto the load | Dims typed from a packing slip |
| Custom integrations | ✓ Scoped and quoted up front, built on the same load record | "Not on our roadmap," or a third-party connector fee |
| Automation | ✓ AI agents draft billing, collections and tracking work for your approval | More tabs, more copy and paste |